The Ten Recommended Administrative Measures

1. “Focus on the situation, issue, or behaviour, not the person.”

2. Replace quasi-judicial campus tribunals with administrative decision-making.

3. Unless evidence compels them, avoid forensic words like allegations and charges.

4. Keep the rules clear, fair, and simple; keep policy and procedure manuals short.

5. In the face of demands that a professor be punished, entertain not just the null hypothesis but the mobbing hypothesis.

6. Seek proximate, specific, depersonalized explanations for why some professor is on the outs, as opposed to distant, general, personal explanations.

7. Encourage mindfulness of all the bases on which academic mobbings occur.

8. Defend free expression and encourage dialogic outlets for it on campus.

9. Keep administration open and loose.

10. Answer internal mail.

From: http://arts.uwaterloo.ca/~kwesthue/waterloostrategy.htm#one